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Click for pdf Engineering The Business Through QMS Design This white paper takes a look at the importance of designing a QMS rather than just implementing a set of business processes, aligning the QMS to the business model, the architecture and attributes of the QMS and effective process documentation.
Click for pdf Process Framework Development Process This process document provides a structured approach to developing an organisation's process framework - either from scratch or building on an existing framework.
Click for pdf Quality & Operations Manual This document is an example of a Quality & Operations Manual. It provides an example definition of the objectives, policies, practices and responsibilities of a Quality & Operations Management System (QOMS) within an organisation.
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